By Sahid Fawaz
AT& has been busy letting people go. And the giant tax cuts don't seem to be slowing it down.
"AT&T subsidiary Michigan Bell Telephone Co. is planning to layoff 114 employees at a Detroit call center effective March 28.
The Dallas-based conglomerate intends to cut employees at its Detroit Credit & Collections Call Center at 105 E. Bethune St. in the New Center area, according to a notice filed with the state Thursday. The call center in the building will close but other operations there will continue, company spokesman Marty Richter told Crain's via email.
Affected employees — 113 service representatives and one technical associate — are represented by the Communications Workers of America, which is negotiating bumping rights with AT&T Midwest.
Richter said the layoffs are a result of technological improvements driving higher efficiencies and decreased call volumes."
For the rest of the story, check out the full article at Crain's here.